The Angry Congregant
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Managing anger in rabbi-congregant relationships requires a delicate balance between maintaining pastoral authority and preserving community harmony. Through extensive pastoral experience and observational analysis of synagogue conflicts, a systematic approach emerges based on four key premises: anger's natural role in human relationships, the impossibility of universal congregant satisfaction, the primacy of principle over popularity, and the independence of decision-making from financial influence. Six primary conflict resolution strategies prove particularly effective: acknowledging genuine errors with appropriate apologies, transparent communication of decision rationales, welcoming direct rather than indirect confrontation, focusing on substantive issues over personalities, strategic use of humor to reduce tensions, and allowing time for relationship repair. The methodology, grounded in practical experience and observational analysis of congregational disputes, reveals that successful anger management depends on maintaining professional boundaries while demonstrating pastoral care. This approach, though demanding personal resilience and value-based decision-making, effectively preserves both rabbinical authority and communal well-being in synagogue leadership.

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Published 1983
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Elliott Marmon