Frequently Asked Questions
Find answers to common questions about discounts, shipping, and more below. If your question is not answered, please contact us!
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Does the RA Bookstore offer any discounts?
We offer discounts to RA / CA members, Movement-affiliated institutions (including USCJ congregations, youth groups, & institutions that employ RA / CA members as clergy), students, & approved retailers.
For more information, please contact books@rabbinicalassembly.org.
Does the RA Bookstore offer any bulk pricing?
Yes! Bulk discounts are available for orders containing more than 10 books of any title using the following scale:
- 10% off of 10+ books
- 15% off of 50+ books
- 20% off of 100+ books
Bulk discounts are applied automatically at checkout, and cannot be combined with Member, Movement, Student, or Retailer discounts.
Does the RA Bookstore ship outside of the US or Canada?
The RA Bookstore cannot guarantee international shipping to countries outside the US and Canada, as high costs and likelihood of loss are a concern. Many international customers choose to ship their books to individuals who are visiting the US or Canada so that they can bring them back to their home country in their luggage.
International shipping outside of the US and Canada is available on a case-by-case basis by direct request. All customers are required to accept full responsibility for orders once they are picked up from our warehouse, and we advise that customers who are ordering internationally take insurance as we cannot be held responsible for loss or non-delivery. To request international shipping, please email books@rabbinicalassembly.org.
Can I pay by check?
The RA Bookstore will accept payment by check - just select "Pay by Check" at checkout & follow the instructions. Please note: The RA Bookstore will not ship orders until full payment is received.
Can I order my books for pick-up instead of shipping?
Yes! The RA Bookstore warehouse is located in Clifton, NJ. To arrange an order for pick-up, please contact books@rabbinicalassembly.org. Handling fees still apply.
Does the RA Bookstore accept returns?
The RA Bookstore strives to ensure all customers are satisfied. If there is a problem with your order, we will do our best to make it right! Please bear in mind that we are a small nonprofit bookstore with limited staff. Please double check your shipping address, and be sure that the books in your order are the books you need before you place your order.
Returns must be initiated within 10 days of delivery for store credit or a refund of the cost of the books to the original payment method, pending approval. Shipping costs are not eligible for a refund, and customers are responsible for the cost of return shipping.
To initiate a return, please email books@rabbinicalassembly.org.
How can I use my tax exemption?
The RA Bookstore charges taxes on orders placed to New Jersey or New York.
Tax exempt institutions may apply their tax exemption to orders from the RA Bookstore by being logged into their recognized customer account using an email address that is associated with the institution. Tax exemption status must be verified by the Rabbinical Assembly Publications Department prior to placing an order. To add your tax exemption status to your institution’s customer account, email books@rabbinicalassembly.org with a copy of your tax exemption documentation.